Car rental
Capture every
booking, in
seconds.
A Support Agent and a Booking Agent answer and book every enquiry in seconds, around the clock — so no revenue slips away after hours.
↓ See it in action below
Customer Support Agent
Answers availability & pricing instantly, 24/7
Booking Agent
Reserves, confirms & reminds — on any channel
Overview
The same
questions, all day
A car rental company with two front-desk employees handling incoming enquiries — car types , availability, pricing, reservations — and most are the same few questions.
The same questions, on repeat
Availability, rates and pickup times — asked dozens of times a day, open to close.
Silence after hours
Anything after closing waits overnight — and by morning they have often booked elsewhere.
Every booking done manually
Each reservation is keyed in by hand, then confirmed and reminded separately.
The Challenge
Buried in the same questions
The same enquiries pour in all day — and
after hours, nobody is there to answer.
after hours, nobody is there to answer.
150+
messages a day,
handled by hand
handled by hand
~4 hrs
typical wait
for a reply
for a reply
Our solution
Two agents take it
from here
One answers instantly, the other books and
confirms — a human steps in only when it is
truly needed.
confirms — a human steps in only when it is
truly needed.
Customer Support Agent
Answers every routine enquiry instantly, 24/7 — checking fleet availability and quoting rates.
Booking Agent
Reserves the car directly from any channel, sends an instant confirmation and a pickup reminder, and handles date changes and reschedules on its own.
See it in action
One enquiry, start to finish
Watch a single after-hours booking — first the customer chat, then it
switches to what happens inside your company, automatically.
switches to what happens inside your company, automatically.
Customer
A customer messages after
hours — on any channel.
hours — on any channel.
SUPPORT AGENT
Availability is checked and
the rate quoted in seconds —
no staff involved.
the rate quoted in seconds —
no staff involved.
Customer
They decide to book, right
there in the chat.
there in the chat.
NEW RESERVATION
RAV4 · Sat 10:00 AM · 2 days · $138 #A-1042
TEAM CALENDAR
REMINDER SCHEDULED
Pickup reminder → Friday 6:00 PM
YOUR TEAM
Assigned to front desk · no action needed
BOOKING AGENT
Now inside your system: the
reservation is created
automatically — no one
type it in.
reservation is created
automatically — no one
type it in.
BOOKING AGENT
The Booking Agent confirms
the reservation on the spot.
the reservation on the spot.
NEW RESERVATION
RAV4 · Sat 10:00 AM · 2 days · $138 #A-1042
TEAM CALENDAR
REMINDER SCHEDULED
Pickup reminder → Friday 6:00 PM
YOUR TEAM
Assigned to front desk · no action needed
BOOKING AGENT
Now inside your system: the
reservation is created
automatically — no one
types it in.
reservation is created
automatically — no one
types it in.
NEW RESERVATION
RAV4 · Sat 10:00 AM · 2 days · $138 #A-1042
TEAM CALENDAR
REMINDER SCHEDULED
Pickup reminder → Friday 6:00 PM
YOUR TEAM
Assigned to front desk · no action needed
BOOKING AGENT
It drops into your team
calendar — everyone sees it
instantly.
calendar — everyone sees it
instantly.
NEW RESERVATION
RAV4 · Sat 10:00 AM · 2 days · $138 #A-1042
TEAM CALENDAR
REMINDER SCHEDULED
Pickup reminder → Friday 6:00 PM
YOUR TEAM
Assigned to front desk · no action needed
BOOKING AGENT
A pickup reminder is
scheduled for
the customer —hands-free.
scheduled for
the customer —hands-free.
NEW RESERVATION
RAV4 · Sat 10:00 AM · 2 days · $138 #A-1042
TEAM CALENDAR
REMINDER SCHEDULED
Pickup reminder → Friday 6:00 PM
YOUR TEAM
Assigned to front desk · no action needed
BOOKING AGENT
Your team only steps in when
it’s genuinely needed.
it’s genuinely needed.
The result
Faster, hands-free, always on
Results
Metric
First response time
Enquiries resolved without staff
After-hours bookings captured
Staff time freed per person
Before
~4 hrs
0%
0%
—
After
< 30 sec
82%
100%
~3 hrs/day
Cars get booked automatically without any manual work, and two employees get half their day back instead of answering the same questions — clients get instant answers and confirmations, day or night.